Shipping policy

Shipping Policy

Thank you for shopping with us! Please review our shipping policy for more details on how your order will be processed and delivered.

Processing Time

• We try to process all orders within 7 business days, excluding weekends and holidays (unless a pre-order is included).
• Pre-order items will be shipped as soon as they become available. If you have both in-stock and pre-order items in your order, your entire order will be shipped when the pre-order items are ready. For any questions regarding pre-orders, please reach out to warehouse@essential-merch.com.

Shipping Rates

• Shipping costs will be calculated at checkout based on your location and order size.

Domestic Shipping (UK)

• We ship within the UK. Delivery times typically range from 3 to 10 business days after the order has been processed.

International Shipping

• We offer international shipping to select countries. Delivery times typically range from 2-3 weeks depending on the destination.

Order Tracking

• As of 1st January 2025, once your order has shipped, you will receive a tracking number to monitor the progress of your delivery.

Shipping Delays

• While we strive for timely delivery, please allow extra time during peak seasons or due to unforeseen circumstances such as weather or customs delays.

Lost or Damaged Packages

• If your order is damaged or lost in transit, please contact us at warehouse@essential-merch.com, and we will assist you in resolving the issue.

No Returns/All Sales Final

• All sales are final. We do not accept returns or exchanges. If you have any concerns about your order, please contact us at warehouse@essential-merch.com.